GCS’ Skill Centers provide 24/7 medical & security specialist support for service implementation & delivery around the world.
MERP or Medical Emergency Response Planning is operated by our dedicated MERP Center based in our office in Johannesburg, South Africa. MERPs are very detailed live documented instructions and information for both clients and our 24/7 Contact Centers on how to manage emergencies for a particular client’s project in a specific location and time. [...]
Over the course of our 50-year history and currently more than 300 million covered members, Europ Assistance has been on the front lines of almost every major crisis. Our capacity to take timely decisions and efficiently deploy expert medical care directly on crisis nerve centers enables us to ensure the safety and well-being of our clients members. [...]