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SAX GCS is our Assistance and Claims online tool for managing assistance cases from their “opening” up to the “payment order”. It is the result of many years of in-house development in the Europ Assistance Group and is continuously being refined and molded to the needs of the business. With SAX we are able to manage all the logistical, clinical and financial aspects of a case and generate custom designed reports both internally and externally.


Some of the features of SAX include Computer Telephone Interaction (CTI) we are able to know who is calling before we answer and loading beneficiary files so we know which of our client’s members are eligible for the services we are offering.