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Innovation & Technology

Our proprietary tools provide us with our undeniable competitive advantage. Our management tools for our networks of air ambulances, emergency response agents and healthcare providers, as well as our proprietary clinic management system, amongst others, are an integral part of our added-value solutions, providing our clients with quality, time-efficient, and cost-effective services.




Air Ambulance Auction Tool

The Air Ambulance Auction Tool is an online tool that allows EA Group companies to request for air ambulance flights, quotations from air ambulance providers and allows AA providers to answer their quotes on line. [...]


ManageMed2 is the Europ Assistance - GCS complete clinic management solution for clinic’s management and patient’s care management. [...]


SAX GCS is our Assistance and Claims online tool for managing assistance cases from their “opening” up to the “payment order”. [...]

Patient Satisfaction Survey

The Patient Satisfaction Survey, based on a user-friendly touch-screen application, using iconography along with words to adapt to countries with high rate of illiteracy, was designed to increase response rate.  [...]


MedPassport enables our dedicated staff to have access to a wealth of functionalities that can be tailor-made to manage the coordination of Medical Assessments depending on our clients’ industry-specific requirements. [...]