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Coordination & Control Center

The Coordination & Control Center (C3) is GCS’ nerve center in Saint Denis supervising all GCS operations around the world. It supervises GCS’ Contact Centers (C2) and its Network & Claims Center (NC2) and is also responsible for all GCS on-site operations around the world. Its responsibilities include:


  • Quality & Performance Control
  • Standard Operating Procedures
  • Quality & Performance
  • Governance, Standard
  • Project & Work allocation
  • Global compliance