ABOUT US

A pioneer in assistance with more than 50 years’ experience behind it, Europ Assistance gives shape to its Care Services every day. Europ Assistance watches out for more than 300 million people around the world since 1963. More than 8,200 employees within 44 local companies are available 24/7 to respond to assistance requests from our clients. They are supported by a close-knit network of 425,000 providers to ensure an instant answer adapted to each situation and to the client’s need. The development of "Care Services" by the Europ Assistance Group - the union of "health, innovation and proximity" - embodies the meaning behind our business lines. This involves a strong sense of being there, acting effectively when needed for our customers in everyday life, and exceptional circumstances as well.

Europ Assistance - Global Corporate Solutions (GCS) is the division dedicated to International Corporations, Institutions and Global Organizations, Insurers and Health Carriers. GCS is able to provide worldwide Remote Medical & Security Services, Business Travel Risk Management and International TPA & Cost Containment Services.

Experience

Our experience around the world, working with organizations from various industries with different needs, allows us to continuously improve client satisfaction through the set-up [...]

Facts & Figures

Europ Assistance watches out for more than 300 million people around the world since 1963. More than 8,200 employees within 35 local companies are [...]

Our History

In 1963, with the help of Generali Group, Europ Assistance came into being by inventing a totally pioneering concept: assistance.   To the sole financial [...]

Partners

Our partners have been carefully chosen for their understanding of our activities and our approach to clients' requests. We work hand in hand bringing [...]

People

Our management team is fully focused on providing our clients with complete satisfaction with regards to the services we provide.   Most of our managers have [...]

Code of Conduct

The Generali Group Code of Conduct was approved by the Board of Directors of Assicurazioni Generali S.p.A on 14 December 2012 and replaces the [...]